Refund policy
1. Return Window
We offer a 7-day return policy. You have 7 days from the date of delivery to request a return for your order.
2. Eligibility Requirements
To be eligible for a return, your item must meet the following criteria:
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The item must be unused, unworn, and unwashed.
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The item must be in its original condition and original packaging.
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All original tags, accessories, and promotional items (if applicable) must be included.
3. How to Initiate a Return
To start a return, please contact our support team with your Order ID and the reason for the return.
Note: Returns sent back to us without prior authorization will not be accepted.
4. Refund Processing
Once your returned item is received and inspected to ensure it meets our return criteria:
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We will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed back to your original payment method.
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Please allow 3–5 business days for the refund amount to reflect in your account once processed.
5. Contact Us
If you have any questions or concerns regarding your return, please reach out to our customer support team—we’re happy to assist!